Aida Carlos, ACSW
Associate Behavioral Health Specialist
Languages: English, Spanish
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- Position Title: Registered Dental Assistant
- Department: Dental
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
The Registered Dental Assistant’s (RDA) primary job function is to work as part of a team to provide high quality, efficient and service oriented patient care while demonstrating the health center’s core values. The RDA is responsible for performing basic supportive chair-side procedures under the direction of the Staff Dentists, maintaining the operatories in a safe and workable condition, properly cleaning all dental instruments, and assistance with providing oral health education to patients and caregivers. The registered dental assistant is charged with providing positive, supportive and caring behavior in all communications to patients and families. The RDA is responsible for mentoring and supporting Dental Assistants in the essential functions associated with Direct Patient Care and Back Office Duties.
Ensures that the core values of Camino Health Center – Service, Dignity, Excellence and Justice – are carried out within daily tasks.
Minimum Position Qualifications:
- Education: High School diploma or equivalent education required
- Experience / Training: Bilingual (English/Spanish)
- License / Certification: Certification from an accredited dental assisting program; current California license for Registered Dental Assistant; current radiology license and evidence of satisfactory completion of board-approved course in coronal polishing; current BLS certification
Preferred Position Qualifications
- Experience / Training: Two years’ experience working in a pediatric dental office or community clinic
- License / Certification: Sealant Certification
- Position Title: Executive Assistant
- Department: Administration
- Loaction: Camino Health Center- San Juan Capistrano
- Full/Part Time: Full Time with Benefits
Job Summary:
Under minimal supervision and according to general directions, position supports the Chief Executive Officer and the executive team with diversified duties. Performs various administrative tasks in support of Camino Health Center’s mission, vision, values and strategic plan. The Executive Assistant has access to electronic files and corporate documents and must continually maintain the highest level of confidentiality in all matters. The Executive Assistant must be effective in planning, prioritizing and executing tasks in a timely manner. They must also exhibit skills in building & maintaining strong relationships both internally & externally. The ideal candidate is both approachable and respectful, comfortable with new technology, virtual meeting platforms and scheduling systems.
Ensure that the core values of Camino Health Center – Service, Dignity, Justice, and Excellence – are carried out within daily tasks.
Minimum Position Qualifications:
- Education: High School diploma or equivalent
- Experience / Training: 5+ years of experience in a similar working environment
Preferred Position Qualifications
- Education: Bachelor degree in a related field strongly preferred.
- Position Title: Patient Engagement Coordinator
- Department: Administration
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
Under the direction of the Quality Improvement Director, the primary function of the Patient Engagement Coordinator is to work as part of a patient care team to provide high quality, efficient and patient focused support while demonstrating the health center’s core values. Working in coordination with physicians, mid-level providers, nurses, medical assistants and care coordinators, the Patient Engagement Coordinator assists patients in the coordination and proactive facilitation of access to patient care services. The Patient Engagement Coordinator is responsible for management and coordination of care for assigned population health lists and uninsured populations. Employing population management techniques, the Patient Engagement Coordinator works with existing and new assigned patients to coordinate health care and enabling services. The Patient Engagement Coordinator is responsible for proactively working with the patient care team to improve coordination of care for patients and facilitate access to primary care services as well as specialty care appointments and hospital follow up care. The Patient Engagement Coordinator works closely with the care teams to organize activities necessary to successfully document and report back to regulatory entities and payers to meet requirements established by managed care plans (e.g. HEDIS clinical quality measures, FQHC clinical performance measures, and Initial Health Assessments).
Ensure that the core values of Camino Health Center – Service, Dignity, Justice and Excellence are carried out within daily tasks.
Minimum Position Qualifications:
- Education: High School diploma or equivalent
- Experience / Training: Minimum of three (3) years of experience in health education/ population health or training in a health care setting; bilingual English/Spanish
Preferred Position Qualifications:
- Education: Bachelor’s Degree in relevant field
- Experience / Training: Five (5) years of experience working in health education/population health or a community health center; prior experience working in a Federal Qualified Health Center
- License / Certification: Certificate in Medical Case Management or Care Coordination; current CPR certificate
- Position Title: Patient Services Representative Lead
- Department: Medical
- Loaction: Camino Health Center - Lake Forest, San Juan Capistrano, San Clemente
- Full/Part Time: Full Time with Benefits
Job Summary:
Primary job function is to work as part of a team to provide high quality, efficient service oriented patient care while demonstrating the health center’s core values. Under the direct supervision of the Clinic Manager, the Patient Services Representative (PSR) Lead is responsible for providing a high level of customer service to Camino’s patients, community partners and other health center employees. The PSR Lead is responsible for effectively communicating with patients for the purpose of obtaining and relaying accurate information needed for processing their medical visit. The PSR Lead’s job responsibilities include coordinating and facilitating the daily workflow of the PSR team as well as fulfilling all of the duties assigned to the PSR position. The PSR Lead is responsible for handling customary day-to-day operational challenges and for working with their team and other health center personnel to solve routine problems. The PSR Lead models the health center’s core values and actively works with their teams to deliver a high level of customer service. The PSR Lead is responsible for actively participating in the health center’s quality and continuous improvement activities.
Minimum Position Qualifications:
- Education: High School graduate or equivalent
- Experience / Training: Bilingual English/Spanish
Preferred Position Qualifications:
- Experience / Training: One year clinical/medical front office experience; experience using an electronic health record
- Position Title: Associate Behavioral Health Specialist – ACSW
- Department: Behavioral Health
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
The Associate Behavioral Health Specialist will work under the direct supervision and training of the Behavioral Health Director. The Associate Behavioral Health Specialist provides behavioral health services, including conducting complete brief and focused assessments utilizing the biopsychosocial approach, using evidence-based brief therapy, being flexible, and practicing in a fast-paced clinic environment. The Associate Behavioral Health Specialist work alongside the health center’s medical teams to provide comprehensive whole-person care. They will offer same-day mental health consults, psychosocial assessments, crisis intervention, psychotherapy, alcohol, and drug screening using the SBIRT (Screening, Brief Intervention, and Referral to Treatment), education/support groups, and resource information. The Associate Behavioral Health Specialist is the bridge between Camino Health Center, the community, and other local agencies that provide this population’s services.
Ensure that the core values of Camino Health Center – dignity, excellence, service and justice are carried out within daily tasks.
Minimum Position Qualifications:
- Education: Master’s degree in Social Work from a program accredited by the Commission on Accreditation of the Cultural Humility UDS Chronic Management Council on Social Work Education (CSWE).
- License / Certification: Valid Associate Clinical Social Worker (ACSW) license issued by the California Board of Behavioral Health Sciences is required. It must be maintained to continue recording experience hours until licensed as an LCSW—current BLS certification.
- Experience / Training: 1-2 years of experience providing direct behavioral health services to patient of all ages; ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions; should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills
Preferred Position Qualifications:
- Experience / Training: Bilingual English/Spanish; experience in and out-patient or community mental health setting; previous experience with motivational interviewing, crisis intervention, problem-solving therapy, cognitive behavioral therapy and solution-based counseling
- Position Title: WIC Nutrition Assistant
- Department: WIC
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides nutrition education, referrals, and nutritious foods to eligible pregnant, postpartum, and lactating individuals and their children under the age of 5. Under the direction of the WIC Supervising Nutritionist, is responsible for WIC client services and the efficient flow of WIC participants through the clinic. Screen and document applicants’ information for WIC Program eligibility. Provide nutrition education and breastfeeding support. Provide WIC services at satellite sites. Greet and promote positive working relationships with clients, families, healthcare providers, and co-workers. Ensure excellence in customer service by supporting staff in the front office and performing other duties as needed.
Ensure the core values of Camino Health Center – dignity, excellence, service, and justice are carried out with daily tasks.
Minimum Position Qualifications:
- Education: High School diploma or equivalent
- Experience / Training: Bilingual English/Spanish; direct customer service experience
- License / Certification: Requires successful completion of the WNA training program (WIC Nutrition Assistant) within 9 months of hire.
Preferred Position Qualifications:
- Education: Higher education in nutrition or an allied health field
- Experience / Training: WIC experience; WIC WISE knowledge
- License / Certification: WNA certification
- Position Title: Dental Assistant
- Department: Dental
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
The Dental Assistant’s primary job function is to work as part of a team to provide high quality, efficient and service oriented patient care while demonstrating the health center’s core values. The Dental Assistant is responsible for performing basic supportive chair-side procedures under the direction of the Staff Dentists, maintaining the operatories in a safe and workable condition, properly cleaning all dental instruments, and assistance with providing oral health education to patients and caregivers. Secondarily, the Dental Assistant is responsible for providing front office support, ensuring that a high level of customer service is provided to health center patients and caretakers.
Ensures that the core values of Camino Health Center – Service, Dignity, Excellence and Justice – are carried out within daily tasks.
Minimum Position Qualifications:
- Education: High School diploma or equivalent education
Preferred Position Qualifications:
- Experience / Training: Two years’ experience working in a pediatric dental office or community clinic
- License / Certification: Valid Dental Assistant Certificate, including radiology and infection control certification; valid and current BLS certification
- Position Title: Primary Care Physician
- Department: Medical
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
Direct Patient Care: Provide high quality, patient-centered and values-based medical care, referral of patients for specialty care as needed, collaboration with health care team members as appropriate for consultation, referrals and follow-up care (80%).
Supervision of Clinical Staff: Assist mid-level health care providers in assessment and treatment of patients as necessary and direct supervision of nursing staff (10%).
Patient Education: Direct patient education regarding medical conditions and treatment, appropriate verbal and written patient referrals for further health education, assist CEO and CMO in program development and implementation as necessary (5%).
Quality Management and Utilization Review: Practice in an efficient, cost effective manner, participation in department and clinic-wide meetings, attend relevant Continuing Medical Education courses (5%).
Ensure the core values of Camino health Center – Service, Dignity, Justice, and Excellence – are carried out within daily tasks.
Minimum Position Qualifications:
- Board certified primary care physician with a minimum of two years experience in a primary care setting
- Valid and current California medical license and DEA number
Preferred Position Qualifications:
- Prior experience in a community health center
- Bilingual (English/Spanish)
- Ability to relate to and work with people of all ages, social and ethnic backgrounds and maintain patient confidentiality
- Able to work independently and as part of a team
- Ability to work in a fast-paced environment
- Able to work flexible hours, including evenings and weekends
- Able to work at various health center locations and outreach
- Position Title: Patient Services Representative
- Department: Medical
- Loaction: Camino Health Center - Lake Forest, San Juan Capistrano, San Clemente
- Full/Part Time: Full Time with Benefits
Job Summary:
Primary job function is to work as part of a team to provide high quality, efficient service oriented patient care while demonstrating the health center’s core values. Under the direct supervision of the Clinic Manager, the Patient Services Representative (PSR) is responsible for providing a high level of customer service to Camino’s patients, community partners, and other health center employees. The PSR is responsible for effectively communicating with patients for the purpose of obtaining and relaying accurate information needed for processing their medical visit. The PSR is charged with answering phone calls from patients and the community and appropriately processing each request. The PSR is responsible for processing medical records and other patient related documents. The PSR uses the health center’s electronic health record (EHR) and electronic workflow processes to conduct their work.
Ensure the core values of Camino Health Center – Service, Dignity, Justice, and Excellence – are carried out within daily tasks.
Minimum Position Qualifications:
- Education: High School Diploma or equivalent
- Experience / Training: Bilingual English/Spanish; Excellent customer service skills
Preferred Position Qualifications:
- Experience / Training: One year clinical/medical front office experience preferred; experience using an electronic health record
- Position Title: Nurse Practitioner/Physician Assistant
- Department: Medical
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
Responsible for the delivery of patient-centered, team-based care that falls within the allowable scope of practice. This includes working collaboratively with physicians, registered nurses and medical assistants to provide advanced practice physical and psychosocial assessments, diagnosis and management of health and illness needs. The primary responsibility of the Nurse Practitioner or Physician Assistant is direct patient care for all ages and genders, including both acute and chronic care. The Nurse Practitioner or Physician Assistant will also assist the Chief Medical Officer and Staff Physicians in supervision of the nursing staff.
Ensure that the core values of Camino Health Center – dignity, excellence, service and justice are carried out within daily tasks.
Minimum Position Qualifications:
- Education: Master’s degree from an accredited Nurse Practitioner program required or Master’s degree from an accredited Physician Assistant Program.
- License / Certification:
- Current BLS certificate
- Current Registered Nurse License
- Nurse Practitioner or Physician Assistant License
- DEA License
- Board of Registered Nursing Certification of Nurse Practitioners
- Board of Registered Nurses Certification Furnishing Number
Preferred Position Qualifications:
- Two plus years’ experience as a Nurse Practitioner highly desirable; minimum of two years of experience in a community health; bilingual (English/Spanish)
- Position Title: Medical Assistant
- Department: Medical
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
The medical assistant’s primary job function is to work as part of the primary care team to provide high quality, efficient and service oriented patient care while demonstrating the health center’s core values. The medical assistant works alongside physicians, mid-level providers, behavioral health professionals, registered nurses and other support staff support to delivery direct patient care services. The medical assistant is responsible for executing standing orders as well as anticipating the needs of the care team in order to help facilitate the delivery of quality clinical care and a positive patient experience. The medical assistant is responsible for actively participating in the health center’s quality and continuous improvement activities.
Ensure that the core values of the Camino Health Center —Service, Dignity, Justice, and Excellence are carried out within daily tasks.
Minimum Position Qualifications:
- High School diploma or GED
- Bilingual English/Spanish
- Current BLS certification
Preferred Position Qualifications:
- One year experience or training in a health care setting. Experience working in an electronic health record (EHR). Allscripts EHR experience
- Medical Assistant Certificate from an accredited program
- Position Title: Behavioral Health Specialist
- Department: Behavioral Health
- Loaction: Camino Health Center
- Full/Part Time: Full Time with Benefits
Job Summary:
The Behavioral Health Specialist provides behavioral health services to patients of all ages at Camino Health Center. The Behavioral Health Specialist work alongside the health center’s medical teams to provide comprehensive whole person care. The Behavioral Health Specialists provides same day mental health consults, psychosocial assessments, crisis intervention, psychotherapy, alcohol and drug screening using the SBIRT (Screening, Brief Intervention, and Referral to Treatment), education/support groups and resource information. The Behavioral Health Specialist is the link between Camino Health Center, the community, and other local agencies that provide services for this population. Behavioral health services will be provided on site at Camino Health Center and with other community partnerships.
Ensure that the core values of Camino Health Center – Service, Dignity, Justice, and Excellence – are carried out within daily tasks.
Minimum Position Qualifications:
- Education: Master’s degree in Social Work from an accredited college, university or professional school
- License / Certification: Must be licensed, in the state of California, as an LCSW and be in good standing with the Board of Behavioral Sciences; current BLS certification
- Experience / Training: 3 years of providing direct behavioral health services to patient of all ages; ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions; should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills
Preferred Position Qualifications:
- Experience / Training: Bilingual English/Spanish; experience in an out-patient or community mental health setting; previous experience with motivational interviewing and brief counseling